TSM Client Backup Issues.

TSM Client Configuration to be checked:

c:\Program Files\Tivoli\tsm\baclient\

check for the 'dsm Opt' file and 'dsmshed' in the folder, If present check the Opt file , Open with txt(notepad), and check if the Ping is working for the tsm-server.

If yes,

Then check for the services.msc and check for tsm acceptor service and tsm scheduler service both should be in 'Automatic' and should be in started mode.

if yes,

Then open the dsmshed.log file in the location c:\Program Files\Tivoli\tsm\baclient\ and check if the client has a valid scheduled time/window to get backup.

if yes,

Then the backup should be working else we need to involve Unix team and Netwok team for Further investigation.

TSM Client Services to be checked:

Go to start->settings->control panel-> and then click on services.

1.tsm_acceptor
2.tsm_scheduler

If the server is a NT with SP4/6 and if you are not able to start the service then you need to restart the server(thats a bug in have faced problems, reboot is ultimate globle solution).

TSM Client configuration:

1.Configuring the TSM client after installation tsm client appliation, select new Opt file.